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閉店のお知らせは必要?エステサロンを締めるときの流れを紹介

コラム
記事内に広告が含まれています。

エステサロンを運営している場合、時折閉店を検討することがあります。
経営状況や事情に応じて、閉店を決断することはビジネスの一環です。
閉店に伴い、エステサロンを閉める際には、お客様やスタッフ、関係者への適切なお知らせと手続きが必要になります。

この記事では、閉店のお知らせについての内容を詳しく解説。
閉店をスムーズに進めるために知っておくべきポイントをご紹介します。

エステサロンの閉店のお知らせは必要?

エステサロンの閉店は重要な決断ですが、閉店のお知らせをどのように行うべきかという点も考慮が必要です。
お知らせの方法やタイミングは、お客様やスタッフ、ビジネスに関わる他の関係者にとっても重要な内容になります。

以下に、エステサロンを閉店する際のお知らせを伝える人別にを詳しく説明します。

お客様へのお知らせ

エステサロンのお客様には、閉店を前もって通知することが重要。
これにより、予約済みの施術をキャンセルまたは移行する手続きを進めるための時間を確保できます。

時期としては、閉店の1~2か月前くらいが無難でしょう。
通知方法として、電話、メール、SNS、サロン内の掲示板など、複数のチャネルを活用しましょう。

スタッフへのお知らせ

店舗のスタッフには一早く閉店について伝えることが必須です。
新たな雇用先を見つける時間や保険の処理など、必要な手続きがたくさんあるためアフターフォローも忘れずに。

少なくとも2か月前には伝える必要があり、閉店が決定した時点で伝えておきましょう。
スタッフが知る前に閉店のお知らせが出回ることのないよう、プライバシーを尊重しつつ、しっかりと伝えることで信頼関係を壊さず終幕できるのではないでしょうか。

関連機関への届け出や取引先へのお知らせ

閉店に際しては、税務署、保健所、法的な機関などに閉店の届け出を行う必要があります。
上記の手続きは閉店から10日以内という期限があるため、計画的に進めましょう。

また、個人的にやり取りのあった取引先ヘもお知らせする必要があります。
取引先へも、お客様と同じ1~2ヶ月前に伝えておくとスムーズです。
今までの感謝も込めて閉店の連絡を行うことで、再度縁があった際も良好な関係が気付けますよ。

エステサロンの閉店は感情的にも難しい決断ですが、適切なお知らせと手続きを行うことで、スムーズに次のステップへ進むことができます。
閉店に関する詳細なガイドラインやステップを考慮し、問題が生じないようにしましょう。

お客様に理由を説明すべき?エステサロン閉店時の返金の有無も解説!

閉店を決定した場合、お客様に対してその理由を説明することは、強制されているわけではありません。
但し、小さいサロンなどであれば伝えることで、信頼関係の維持に役立つことも。
大切なのは誠実な説明はお客様に納得してもらい、不安や不満を軽減することです。

返金対応などは契約内容によるので、サロンによって異なります。
閉店時に資金がかさみすぎてしまわないように、契約内容について作る段階でしっかりとリスクヘッジをしておきましょう。

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